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Great Customer Service

Tuesday, May 23, 2006
After buying many different types and brands of sneakers only to have each one of them hurt my feet, I went out again today in search of a new pair. This time I ended up in a store called Sport Haus. This is located in the Poulsbo Village. Here I was waited on immediately and experienced the best of customer service. When I told the employee helping me that I needed a new pair of sneakers, she asked me to roll up the bottom of my pants and walk back and forth. I did this as she watched me walk. She told me the purpose of this was to see how my natural walk was and informed me that I tend to roll my feet inward when walking. This, along with what I needed the shoes for(walking and circuit training) told her exactly what kind of shoes I needed. She then measured my feet to find that I have two different sized feet (pretty common). One is a size eight, the other a size eight and a half. Therefore, I would need a size NINE, because my biggest foot is size eight and a half, and for circuit training, I want the shoe to run a little on the bigger side. I truly feel like I recieved exceptional customer service and professional advice and assistance. I highly recommend this store for anyone in the need for a new pair of shoes.

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Poulsbo Village Shop
Poulsbo, Washington 98370
(360) 697-2311