Specialty Pet Food and More
Friday, May 12, 2006
Superior Pet Foods is a specialty pet store located near Albertsons in the Poulsbo Village Center. This store has all types of neat toys for your little furry friends, as well as specialty foods. The store items themselves (especially the pet toys, beds, etc.) are very neat to look at. And like any other pet specialty store, the items are pretty expensive. However much I like the items they have, I will not set foot in this store again. Their customer service is terrible. I have been in this store twice. On the first occasion, I was in looking for a toy for my dog. I didn't know exactly what I wanted, so I was browsing. I was followed around by one of the employees the entire time like I was a child who needed babysitting. Or better yet, like I was going to run off with something without paying for it. Against my better judgement, I did purchase a toy, because I felt like I had to prove to them that my intentions were not to steal. I paid $10 for a cheap little rope toy that I could have gotten at Walmart for about half the price, or less.
On the second occasion, I walked into the store to purchase cat food( I had a free cat food coupon). Upon entering I was stared at, but never greeted. This time I wasn't followed, but watched the entire time. As I walked up to the counter to pay, I said "Hello" to the clerk, but only recieved silence from her. After ringing up the cat food and coupon, she said "You're all set" in a rather rude voice, and turned her back to me.
I will never return to this store. As a customer, I should expect better customer service.