Good: Mike customed made me two leg braces which have been marvelous. I let him know that I was a bowler and needed something that would let me bend down. I am still amazed after several years of wearing the ones he made me. I love them. I can squat all the way down and back up with no major discomfort. I would recommend him to anyone. I love them.. Bad: I wish it were closer to Lakewood, wa.. Improvements: You can't improve near perfection.. Other: I truly love Mike and his wife Cheryl and the rest of the staff I have met. They are caring. They strive to do what they can to improve one's quality of life. I love the friendliness of the staff. I have a medical place within blocks of my house but I perfer to drive to Puyallup to get the service that I get. When one walks into the story they almost feel like they are :"coming home" again. I highly recommend them to anyone..