An Example of Great Support and Customer Service
Wednesday, September 02, 2009
We purchased an Electrolux Refrigerator from Couch's 3 years ago. We had problems with it almost from day-one. After a number of problems (parts breaking), Electrolux offered to replace it with a new one of the same. They told us to do back to Couch's. We were less than OK getting a new of the same. The team at Couch's, Mr. Couch specifically, stepped in and helped us to pick out a replacement unit. They helped with the price to make up for the problems we had with the first unit we'd purchased.
They did a great job setting things right! Thank you for A+ support and service.