I went to Derby's on the strength of these reviews for a facial and eyebrow wax. Perhaps there are other better facialists but mine was not good at all(Stephanie.) Also, the environment left MUCH to be desired-I am surprised no one has described the grim grey and dull orange walls, fluorescent lighting and noise from the adjacent room! And the bad muzak on the tiny cd player was god-awful. All of that said, I still could have had a great experience with a good aesthetician. I like the products very much and the sequence of nearly 1/2 hour of face/neck/shoulder massage interspersed with the treatment was a good one. But this couldn't overcome the incredibly perfunctory, like-bad-sex, "techinical" massage and facial I received from S. I don't know if it is always this way or this was a bad day, but at one point I even laughed out loud just because it was sooo absurdly brusque in its execution.
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