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Petco

Staff is Clueless

Wednesday, June 29, 2005

My daughter loves fish so we decided to purchase a few goldfish at this Petco. We went to the fish section - picked out a standard fish bowl and then looked for someone to help us take out the fish. It took us about 20 minutes to even find someone to help us. When we finally got someone, he looked like a high school student that had no idea what he was talking about. We asked him, "How many fish can we fit in this bowl?" He said, "Probably 3 or 4." So we got 3. We asked him a variety of other questions and he just kept saying things like, "I'm not sure," "I don't know" or it was obvious he was making up the answers. He did not even offer to ask someone else the questions. We finally got the fish and went to check out. At that time, the woman checking us out said 3 fish were definitely too many for the tank we had. So we had to go and put one of the fish back. We were also told we need this water conditioner and a few other things that the other kid did not tell us. To make a long story short, we received all different information from 3 different people, and one of the fish kicked it the first week. A quick Sat. trip to buy some fish turned into an 1.5 frustrating fiasco. I know they are only goldfish - but I would caution anyone buying more expensive pets here. Even if the pets are in good condition, the staff could give you advice that will kill them.