Efficient but distant
Monday, October 31, 2005
Palo Alto Medical Foundation has very high ratings which is why I chose it as my HMO (with BlueCross) instead of Kaiser (for which I have heard some horror stories). PAMF is very efficient, you can most of times get appointments the same day or the next day you call and appointments are usually met (no more waiting in waiting room !!!) However there is the lack of personal touch