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Memorial Hospital's ER - Review by Patricia D | Kelly Phillips MD

Kelly Phillips MD

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Memorial Hospital's ER 1/1/2007

I was very impressed with this ER, the doctor and nurses. We had the unfortuate Christmas Day experience of spending about 5 hours in the ER. My husband had a little episode of some numbness on his left side: face, lips and left arm. We convinced him to at least call his doctor and the doctor on call told him to go to the ER and have it checked out. When we arrived there, we went to the valet parking .. FREE. Then we went inside to register, the registering person was very polite and friendly, then we had to go through Security, he was also friendly. We only waited about 5 minutes and he was taken to another station where they entered all of his information into the computer etc. His medications and medical history. Then the ER doctor saw him and after talking with him, decided to go ahead and have a lot of tests done, blood work, a couple of x-rays, chest and head. All of the technicians were extremely professional. Then he was told he could go home but had to make an appointment to have two more things done but since it was Christmas Day they couldn't do them .. a cardiac echo complete and a carotid ultrasound. I called the next day and they scheduled him the following day. He had two different technicians that day and they were both friendly and very helpful. When we left the hospital and to get our car, we just handed them our ticket and they brought the car to us .. AND THEY SAID NO TIPPING. Very friendly guys doing that too. I hope I never need have to use an ER or even the hospital, but now I know this one is a good one. [Oh, we still don't know what happened .. it could have been a few pinched nerves, perhaps from shoveling snow, it could be Bells Palsy but no drooping or any numbness now or then, or a TIA, pre-cursor to a major stroke. He's been fine since that day .. has an appointment to see his doctor on Jan. 4th.] more
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