MOMMY O.

Lake Worth, FL

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“Good, quick service”

MOMMY O., Monday, April 24, 2006

This review is for: Wayne Akers Ford Inc

Last week, I was driving to the grocery store when my brand new car (2006 Ford Expedition) stalled. Fortunately, I was able to "coast" my way over to Wayne Akers Ford. I walked over to the service department and found a consultant. With my two small children in tow, I told Ben Buchanan what had happened and he said he would look at the car. Unable to get the car started again, he walked back over and started my paperwork. He said he wasn't sure what was wrong with the car but that it shouldn't take too long. He asked if I needed a ride somewhere and I told him that the car was only two months old and that I thought I deserved a "loaner". He reminded me that I didn't buy the vehicle at that dealer but he would see what he could do. A few minutes later, he returned with news that I could get a loaner. About 5 hours later, Wayne Akers called and said my car was ready. It turned out to be a loose wire somewhere but I haven't had a problem since. The service department was quick to repair the problem, especially since I didn't have an appointment. I've had other cars repaired there, years ago, and did not have the same pleasurable experience. It seems as though, it has improved there. I would recommend this service department and return there myself.

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Other Reviews for Wayne Akers Ford Inc

“Is the gas tank half empty or half full? Still half either w”

by msloby at Citysearch

Provided by Citysearch

Love my Ford 150, not happy with dealership. Going to get my free oil change then they willnever see me again!\r Make sure you negotiate a full... More >

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“The Wrong Place To Buy From”

by Barb B at Insider Pages

Provided by Insider Pages

Wayne Akers tries to trick people into thinking they are Off Lease Only using big signs calling themselves the "New Offlease." I wasted... More >

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“Wayne Akers has a great service department.”

by Kris H at Insider Pages

Provided by Insider Pages

I have bought used vehicles and new vehicles from this dealership. I have always been very satisfied with the sales people and level of service.... More >

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