I am a regular shopper at this shop. I have read the reviews and think that most of them just want to complain about things. I have had no problems shopping here. I have done so for 4 years. They are upfront about their reasons for not purchasing your items, and are reasonable with their offers. I have seen people that thought their stuff was "gold", now come on its used, and most of the time stained. Why would they want that? I sold to Once Upon A child in Carmel and they stop buying before noon alot of the time because they are out of money. This place buys all day long. You are looking for bargains and wanting to get rid of things, don't expect treatment like Von Maur will offer. Shoppers check it out for yourself!
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