Surly like a stereotypical New Yorker times 10
Monday, December 05, 2005
So this review is a tough one to write. I love the pizza here. Having spent months in New York surviving on pizza, I can say Piecora's does a pretty great job (although the crust is so-so compared with the rest of it). The only thing is... well, the service is hit or miss. Generally hit-or-miss service is not a deal-breaker for me, but when "hit-or-miss" identifies service that involves swears uttered under the host's breath, being seated at a table void of servers and then receiving your pizza from the kitchen cook an hour after everyone around you has, a deal breaker it becomes.
Months ago, a group of friends and I went to Piecora's and received the awful treatment noted above. Although the host later weakly apologized (claiming it had been a rough night), I don't know that any of the drama was warranted; the restaurant staff's anger resulted from my switching a delivery order to a dine-in when a) the pizza had not yet finished and b) when I called to ask if this would cause any inconveniences, the person who answered the phone told us that would be OK. Apparently the person who answered was not qualified to respond to my request, said the waiter. Huh. Regardless of where the breakdown of communication happens at Piecora's, I left feeling awful.
Outside of that rough experience, I've had a few attentive waiters and the rest average. Want a consummate dining experience? I'd head somewhere else.