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Great Service, honor warranty - Review by Dicky L | Speedy Glass

Speedy Glass

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Great Service, honor warranty 6/23/2010

When my windshield had a crack, I got quotes from several auto glass replacement company. Speedy Glass was one of the cheapest one and a known company. I have a high-end car so I want an experienced company to replace my windshield and will be around in the future. At first, I was kind of reluctant from seeing the bad review about them not honoring the warranty which I also mentioned to their sales person. She assured me as long as the car is under my name, the warranty will be honored. Long story short, I replaced my windshield with them and I'm happy with the quality of work and windshield they provided. However, when my 3 months warranty almost up, a crack developed from the inside at the bottom of my windshield. I quickly bring it to their attention the next day, the CSR told me to bring it to the shop. I catch them just right before they close on Friday, the lady that work at the front desk was really polite and humorous. She quickly examined the crack and determined that the crack was developed from the inside. She give me an appointment the next monday and give me several slot to choose from. I come the next monday and they replaced my windshield in about 1 1/2 hour. I'm now a happy customer and would have no problem recommending speedy glass to any of my friends :) more
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