I have been seeing Dr. Hal Zimmer on and off since my daughter was born 17 years ago. It used to be a friendly clinic and one I trusted but over the years the service and standard of care has gotten sloppier and sloppier. Several years ago, the clinic totally computerized and I couldn't even get a printed report of my blood test results without spending much time and effort. It seems once the results are put online --they can't be accessed again. And, by the way the results are not detailed and I want to keep the detailed results so I can review them and have my own medical file.
Today was the worst though. 6 months ago I made my appointment for my annual visit with Dr. Zimmer. The appoinement was at 10:30AM. The front desk collected my paperwork and copay very promptly and then I was taken back to the exam room and asked to change into the paper gown and top. I waited OVER 1/2 hour in that room without one single person-doctor--nurse, manager --anyone coming to tell me what was going on. I finally just got dressed and left=I did get my copay back before I left and let them know that this was rude behavious and a complete waste of my time. Not to mention that the nurse was RUDE in the first place.
So run don't walk from this office and find someone who makes the time and effort to see YOU or at least let's you know the status. Needless to say I am finding someone else because I have had it with this office.
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