Maybe it was because it was a few days prior to Halloween, but the service was horrible. It was not crowded at all- and the staff had attitude and were unwilling to help. I called earlier, asked about prices and a certain costume. I was quoted incorrectly as I was told when I got there. It was expensive and the they did not offer to alter the costume. The costume also had a rip in the back near the zipper and they acted as if they wanted to cover it up. They have variety and some great outfits- just don't expect them to be in great shape with service along with that.