Ben's Luggage was referred to me from my shoe repair place. I had a large bag with a zipper that had gone way off track. Ben's was great -- they walked me through all the different options for making my favorite bag work again. To their credit, they really explained the pros and cons of each choice, and actually steered me towards the lowest cost repair option. This is my favorite bag, so if a full rebuild had been required, I probably would have done that. But the solution they came up with works great and cost about one fourth of what the larger repair would have. Highly recommended.
Inside the store, they also have a number of bags for sale, both new and a few that look cool and are probably repaired. Parking is easily found from the alley behind the store.
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