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I had my brakes replaced here about 6 months ago. At the time the dealer quoted me $600. This place did the brakes for $150. They were by far the lowest price I had found. When they did the brakes...
I had my brakes replaced here about 6 months ago. At the time the dealer quoted me $600. This place did the brakes for $150. They were by far the lowest price I had found. When they did the brakes they seemed professional and friendly and really seemed to know what they were doing.
About a month ago my brakes started making this loud screeching noise when ever I stepped on the brakes. So I am thinking oh oh shouldn't have gone for the cheap price. So I called them up and rather than trying to put me off the guy encouraged me to come in as soon as I could. One star. When I asked if I had to bring my receipt they said no we have the information. Two stars. When I got there they were still nice and got my car in with in a few minutes. Three stars. So I'm thinking ok now they will tell me why I have to pay for the brakes again or what I have to buy this time to make them stop making noise. So Allen asks me to come out to my car and shows me my brake pads and says the pads are defective they will replace them for free. FREE? So the did. Rour stars. No more noise and they work great. Five stars.
In this day and age it is not so common to have a company that stands behind their work or product especially one that is so low priced. I am really impressed with this company and will continue to tell all of my friends and even people I don't know by posting this on Judy's book. The sign of a really good company is how they handle things when things go wrong not when things go right.
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