Service here leaves MUCH to be desired
Sunday, May 14, 2006
So this is a little cafe in the Westin where you go in, order at the counter, sit down, and they bring you your order.
We stood at the counter for about 10 minutes in a line, other customers did their thing and went to sit. When my turn happened, I stood at the counter without being acknowledged for about 5 minutes.
I understand busy, but SAY something to me while I'm standing there. ACKNOWLEDGE that I'm waiting.
The tables were filthy and needed to be bussed, the service was awful. They need to staff this place better.
Can't comment much on the food because after standing there forever, I decided to just get a bagel - not toasted - and it was fine.