My wife and I came into this salon on Saturday 1-10-2015, to look at options for thinning hair on top of her head; Margie showed my wife a topper and proceeded to put it on my wife's head. My wife expressed that she didn’t want something with clamps because they would pull out what little hair she had left. Margie put it on her head anyway forcing the clamps into her head in angst and my wife said this makes me look like a Beatle. At this point she proceeded to bang the top of her head to make the topper lay flatter; this action caused severe discomfort and pain because of the clamps. Margie should know better than to disregard a person’s comfort in order to make a sale. I then mentioned that they had a headband wig that we thought might work by wearing it backwards to help cover the hair loss on the top of her hair. Margie proceeded to put it on my wife's head the way it is intended which is not what she needs and we both expressed this to her; she said oh just let me show you how
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