They were fairly nice, but were poor at giving me information. Both times I went in I was seen late. I was told that after my $265 co-pay, my insurance would cover the rest. I was never given a bill of the total charges. Months later, I received a bill for almost $700! I called to talk to them and they informed me that they would look into ways to alleviate it. I received a call back and they said they could cut the payment owed in half. I told them I would like to try to get it completely erased. When I called them back recently, they said that I declined the bill of half and I would now have to pay the bill in full. They were not willing to work with me at all, and I do not believe that I was hostile in any way in talking with them. I would not recommend them, and my family has since told me that they will no longer patronize them with their business. I recently saw a dentist in Rancho Cucamonga (Mercer & Mercer). FYI, their rates are 500% less than cunning! And they are wonderful people!
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