My opinion is if you want your carpet cleaned by someone who might break your stuff without telling you and do a lousy job then hire Stanley Steemer of Gulf Breeze FL.\r
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That opinion is based on my experience with Stanley Steemer and seeing the work that they did......\r
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When Stanley Steemer was at my neighbor's house to clean her carpet (it's a neighborhood of homes with minimal lots so the houses are VERY close together), someone came into my yard and used my water faucet without asking me. I hadn't turned that water faucet on in years because it had a problem. Before Stanley Steemer was there, the faucet was off and dry. After Stanley Steemer was there, the faucet was pouring water and couldn't be stopped. I wasn't told a word about it. I'd been hearing the sound of water flowing all day, but I didn't know it was from my faucet. I discovered the problem when I went outside at about 10:30 at night to find part of side yard flooded and water pouring from the faucet. I did finally manage to get the water slowed, but not stopped.\r
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The next morning I went over to my neighbor's to get the phone number of Stanley Steemer. She said she was going to have to call them anyway because she could see the stains coming back on her carpet (and I could see the stains too as they were clearly visible). She told me she had paid $200 to get her carpet cleaned. She was not happy because they were still stained.\r
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We called Stanley Steemer, and I gave them a very fair offer for the damage that had happened. I said they could pay for a plumber to fix the faucet and reimburse me for the additional water and sewage charges. Stanley Steemer utterly refused to accept any responsibility. Instead they seem to expect me to believe that somehow a faucet that had been off for years and dry as a bone for all those years suddenly turned on coincidentally the same day they were there and they had nothing to do with it even though they were the people who had been near that faucet.\r
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I don't believe it. Do you? In my opinion, I believe it's a lot more likely that what happened was that Stanley Steemer came into my yard, used my water, broke my faucet, failed to tell me because they didn't want to get into trouble and wouldn't admit it when confronted with the situation and, to top it off, did a lousy job cleaning my neighbor's carpet. Is this Stanley Steemer who you want coming into your house and cleaning your carpet?
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