I also paid money for my son's baseball photos and they had already taken the photos before we arrived, so he was not in the photos. Some other teammates were sick and one of our coaches said that the photographer would be retaking the photos. That never happened and now I am out the money. A few weeks ago, I called for a refund and the rep told me that the pictures would not be retaken and she asked for my address for the refund and would look into it. I never have received that refund and I just contacted them again. I am really unhappy with the service I received.
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