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Editorial review from Citysearch - Review by citysearch c | Discount Car Clinic

Discount Car Clinic

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Editorial review from Citysearch 3/27/2013

I'm re-posting my review that i placed on Yelp before it was ""filtered."" I would just like to share my experience with you.\r \r \r My dad told me to go to Discount Tire for my next set of tires, but when i got there, they told me it would nearly take 3 hours!! I didn't want to make my dad mad and just leave, but after about 30 minutes in the waiting room, i decided enough was enough. They were still working on the same cars as when i first walked in. When I asked for my keys back, I received one of the ugliest looks from the salesman that i had ever gotten. The main reason my dad wanted me to go there was because they still owed me a stud that they had broken off at my last tire rotation so before i left i asked them about it and they said that they don't do that type of work and I'd have to get it taken care of somewhere else and bring the receipt back to them for a reimbursement. How are you going to work on tires but not be able to fix the problems you caused? \r \r So i called my dad to see what he wanted me to do, but i told him about the place i had seen on the way here called Car Fix Center/Discount Car Clinic/Magic Muffler and Brakes. He had told me that there were a lot bad reviews about the place online and i should probably take it to another place. Considering i was on a time crunch and the shop was right down the street, i disobeyed my dad (and boy am i glad i did). \r \r First thing i did when i walked into the office was gasp at the cleanliness (this place doesn't look like a car shop on the inside, really really nice. I asked what was up with all the different names and they said that the owner had remodeled about a year ago and combined his two shops into one, but didn't want to lose the customer he had gained over the years who might think it changed ownership.\r \r Well, not only did they get my tires on within an hour, but they replaced the broken stud that Discount Tire had broken, and even put it on a separate ticket so i could give it to them for my refund. They also checked my alignment (another thing that discount tire doesn't do) and showed me why i didn't get the full mileage out of my old tires. Before allowing them to do any of the work, i called my dad to confirm that everything they were telling me was true. He didn't believe the price of the tires at first, and when i confirmed that it was true, he told me to get the alignment. \r \r They told me to bring my car back every oil change for a tire rotation and every other oil change for the tire balance/ tire rotation and alignment check. These are things i didn't know needed to be done. They said the mileage interval would be every 5000 miles, but i thought the oil needed to be changed every 3000 miles. They told me that with the synthetic blend oil they use, it only needs to be changed every 5000 miles and they I'm wasting my money changing it every 3000 miles at the other places. \r \r So to sum it up, i now have a new place for all of my car needs. I m glad i disobeyed my dad this once and went here any way. Don't just take the bad reviews into account, go here and find out for yourself. Some of the most professional and friendly staff i have ever encountered.\r more
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