THESE PEOPLE ARE LIARS AND CHEATERS. I bought an expensive engagement ring over 10 years ago here because they guaranteed that if I brought the ring in every six months for an inspection, and a diamond ever came loose and was lost, they would replace it for free. Now they refuse to honor the agreement even though we have diligently brought it back for an inspection and have the records to prove it. Also, a couple of years ago they told us that we needed to have the settings rebuilt. We paid them a lot of money to rebuild the settings just to come back six months later and have them tell us the same thing again. We took it to another jeweler and she said we did not need to have the settings rebuilt.
more