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Editorial review from Citysearch - Review by citysearch c | VCA Westside Animal Hospital

VCA Westside Animal Hospital

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Editorial review from Citysearch 11/1/2013

This animal clinic is terrible. They do not listen to my concerns about my animal and were extremely rude to me and my family. If they treat me this way, I can't imagine how they are treating my pet while I am not there. \r \r I brought my pet from the emergency center and had just received an x-ray at 6 am, and dropped my pet off at 8 am. I specifically told them not to do anymore x-rays because It wasn't needed and he just received one, and guess what, they did three more x-rays and tried to charge me another $350 dollars for it.\r \r Last time I brought my cat here, he got attacked by a dog, and we had brought him from the same emergency clinic as this time. He had a confirmed fractured spine as well as bruising all around his neck and body. When the vet came to see my cat, she picked him up by the skin of his neck. I understand this is how you hold a cat, but not when they have a fractured spine and neck. They then wanted to get an attitude and argue with me about it when I said something about them hurting my cat. They obviously didn't care. more
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