Horrible company. Very fraudulent. They wouldn't give us a payoff amount. The supervisor just said it's a lot more then you have, because our payment was late. The thing was is that due to the constant harrassment by these incompetent liars that work there we have a family member that is going to pay of the loan, and we are going to begin the court proceedings to sue the crap out of these people for tormenting and talking down to everyone in our family they have talked to. These people are HORRIBLE and need to be stopped. I don't recommend this bank at all and I know that Ford uses them so don't get sucked into using these crooks, it's better to not have a vehicle then to go through the demoralizing comments these a--holes make to their customers.
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