I used this company a total of 4 times. The first 3 times everything went ok, but then during the 4th move, I got to see how Apple really takes care of customers when something doesn't go right. The lady that answers the phone and sets appts was quick to just blame the customer and didn't take any responsibility for the move. She asked me to give my personal phone to the mover that arrived and then didn't even have the courtousy to come back to tell me that they would fix it. I had to come up with my own solution. I posted a comment on Facebook and the company chose to delete it and only show their ""good comments"". If you notice that REAL companies will leave all comments up and with comments that are not so fair in rating, they comment back to show other customers and that customer that they really do care about the service level at any issue. \r
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Being a loyal customer and even referring business to them to only be treated like this is extremely disappointing and I have since then reported this company to the BBB and advised people in my own company to never use Apple again. Now I see why they claim awards, they delete and block anything negative so people don't see their true colors. \r
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AVOID THIS COMPANY!!!!!
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