The same happened to my husband and I that happend to Buyer Beware and SM. They sold us windows that failed. Furthmore, I wonder how the efficiency of the window suffers since they are only replacing the pane, and not the gas that was between the panes. I won't recommend them. I think people should wait 5 years to write reviews. I would have written the same review as these other for a few years after the install - it wasn't until the seals started blowing right before the five year mark that my opinion of the company changed.
more