NEVER VALET YOUR CAR HERE! My BMW X5 came back with a huge gash and a cracked rim. The damage was so bad that it is still at the body shop in vegas and its been a week already. The hotel is not claiming any responsibility. I asked for security footage and it was denied. Not only was it denied, they claim that they dont even have security cameras in the valet area. BS!!! So I asked them, fine but how about escorting me down to the valet area so I can gather some intelligence and that request was denied. I guess its their hotel policy to take your car and not have any responsibility over the safety and security of the car. No cameras down there at all?!? If anyone else has had similar experience with Valet, please msg me. I'm looking for any advice on what to do in this situation.\r
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oh p.s. this is my first citysearch review. I am FURIOUS!
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