Use anyone there BUT BRANDON. Brandon and his girlfriend arrived 20 minutes late - but with repair people that is to be expected. Both were friendly. I explained the problem that my washing machine was making a loud noise when running. He inspected it and found something else that was wrong -bad agitator dogs- but he told me it could be issue. After fixing the agitator, he said it was not the problem, the problem was the transmission which he could not fix... and he had obviously known this all along. He then charged me $43.97 for a part I found locally for $4.85 - nearly 10 times the part cost. Their service call/repair fee was high, but I was aware of that. I was hoping that reflect an honest repair company. The extra repair was not needed since I will not be keeping the clothes washer since the problem I called about makes it unusable, and the part cost was incredibly inflated.
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