One of the worst Salon experiences I have ever had.
I went in asking for an ombre color with a specific photo. I was very direct about what i wanted, and I came out with a nice hair color, but it was nothing like what i wanted or had asked for. After leaving I decided to call back and address my concerns and they offered to give me a free ""fix-up"", and because the color wasn't bad I decided maybe if I just told her again she would get it right this time, wrongggg. Oh god was I wrong. I was born to be a brunette, and had just desired blonde on the tips... well dark to blonde ombre with auburn in the middle. She asked where I wanted the auburn to start and I said right above my chin and then to go on for 4 inches and then to have it be blonde ( i have very long hair). Well I came out with my entire head BLONDE it went from barely any brown from blonde to even blonder. Even worse yet the blonde starts about where my eyebrows are. SERIOUSLY!? What a lack of communication. I am soooo upset. I am seriously depressed about being a blonde, and I can't even dye it back dark out of fear of frying my hair even more. So for a month I get to walk around with people wondering wtf i was thinking.
So basically i spent $270, wasted roughly 8 hours in total, never got the ombre i've been wanting so badly... and worst of all hating my hair/damaging it. Just thought you guys should know.
-I also contacted the manager after this entire experience and the receptionist assured me she would call me the next day. Nope, never happened, they obviously don't really care.
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