I have been going there for 6 years. The doctors are very attentive, listen and don't talk down to you or dismiss your concerns. I'm not big on shots. I believe in spacing them out much farther than CDC (or whatever gov't agency) recommends. Unlike other doctors I've seen in the past, the doctors at PIFH don't pressure me. They listen to my concerns about the potential dangers of infant immunizations and don't treat me like I'm an idiot.
They also spend a lot time with you which causes delays (significant at times) but it's worth the wait. Dr. Kurtz is particularly attentive and super friendly. I like Drs Murudkar and Patel as well. The nurses are also friendly and treat you with a lot of dignity and respect.
I didn't give them 5 stars because of some areas that need improvement:
1. I don't like the way the front office girls blurt out all your personal information when they check you in. I find it especially embarassing when they remind you of unpaid balances within earshot of other waiting patients.
2. They take too long to call you back. Sometimes it feels as though messages get lost.
3. They went digital and some of my family's medical records didn't make it to the their new computerized system. Still don't know what happened the paper records.
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