Only get one star because I can not rate ZERO stars.
I went in to order flowers for my wedding. I brought in a photo of a bouquet I wanted. Sandra advised that the flowers I had chosen would be very expensive but that they could die some calla lilies a similar color and add some white roses to make it a more fuller and beautiful bouquet. It sounded nice & I could picture it so I went with it. I proceeded to order a grooms & my fathers boutonniere with specific color of roses, as well as the mothers corsages to have carnations instead of roses. My fiance (now husband) had buried his father 6 weeks before the wedding and we ordered an arrangement of roses to be died blue (it was his dads favorite flower & color) to be displayed at the wedding.
I went in a week before my wedding, paid the balance off and even sat with Sandra and went over the order again. Was assured everything will be beautiful and nothing but high quality & left happy about going through Skyline.... However all that changed an hour before my wedding.
My mother picked up the arrangements two hours before the wedding. She picked them up & drove 10 minutes to the venue where she placed all arrangements in the refrigerator as instructed. I was getting my hair and make up done when she arrived so I waited to peak at the flowers. 15 minutes before the wedding started flowers were brought out to pin on the guys & the moms (we went with pin on corsages instead of wrist corsages). The flowers were turning brown and were roses not carnations as ordered & pre-confirmed. Grooms and my fathers were white roses not the lavender as discussed & they two were browning along with the other 5 boutonnieres. Then the bridal bouquet comes out, BROWN the calla's that for whatever reason were left white and not died were brown and so were the white roses!!!
Fast forward to two weeks after the wedding & return of the honeymoon. I call to let Sandra know I am HIGHLY disappointed with what was received. She asked me what happened and I did not even get through a 3rd of it when she cut me off and said she has the order in front of her & it was all roses. She tried to convince me I did not know what I ordered! Sandra then said that I should of called her the next day to take care of it & since I didn't she can not refund anything to me. Really because if I wasn't devastated over having to walk down the isle with dead flowers I am suppose to take time away from my HONEYMOON to call and discuss this issue. I was so heated I told her after arguing with me for several minutes and repeatedly cutting me off I had it and told her she either gives me a refund or I will be happy to let my experience be known & not recommend them. What I was told threw me through the roof.... she said that I better think twice about that. Really, why would I when you don't want to make things right let alone shut up and let me tell you ALL the issues with the flowers that I supposedly don;t know what I ordered.
I was warned a head of time from the two brides that recommended Skyline Floral that she prefers to do things her way as far as the arrangement goes but this was beyond ridiculous.
Oh yeah & did I forget to mention the remembrance flowers for my recently deceased father in law were not the color they were suppose to be & were droopy and dying half way through the night.
If you don't care what you pay for go through them, otherwise I would think twice, because you OBVIOUSLY get what you pay for.
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