The dog is the best thing about HH. I have never written a review before and generally dont believe in negative reviews, figuring everyone is allowed a bad day or two. This was unbelieveable. I am a small business owner and fully understand the challenges of running a small business. They could have the best stock and they may be the most knowledgeable in the hobby world , I have no clue. What I do know is my experience there was by far the worst I have experienced. Rude, arrogant, condescending etc. Any one who rates this compnay more than 1 star is either a family member or a liar. The family runs 3 stores, I called the one on 76th and visited the one on National. Same experience with both stores. Its too bad, there are not many hobby stores left. I was hoping my kids might get interested in the model buliding, RC thing, but after this experience, I am all for video games!
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