Took my car to their service department one time. It will be the last.
Left a potentially life threatening issue on my forester that caused my brake caliper bolt to come out and the wheel to completely lock up. I could have been travelling at freeway speed and have been killed.
I had taken my car in for a control arm recall, during this they preformed a free inspection that included my brakes. I was told they needed to order a rust proof coating for my recall and they would call me.
After 2 months I contacted Subaru of America because they never contacted me.
Terrible shop. Service manager must have been fired because they have a new one now that refused to acknowledge responsibility for my loose caliper bolt even though they inspected my brakes with the previous manager.
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