Interesting how the two 5 star reviews have the same grammarical errors. I am livid with Jeff & Diane's ""pool service"". Jeff was called out on a warranty for one of my customers in Yorba Linda and ended up gouging them $13,000.00 for new pool equipmpent they did not need. He gave them one verbal price and later handed them a bill for $13,000!!!! When they quesitoned it he gave them an attitude. They paid under duress. I am embarrassed people like this are in the pool business. A home warranty is an INSURANCE policy which covers all the pool and spa equipment for a deductible of $45.00. I am going to file a complaint against his license. He did not provide them with a written estimate, they did not sign for this and have been overcharged by almost double. I've been in the pool industry for near 20 years and I'm disgusted this "company" has a license. We are reporting Jeff to the Orange County District Attorney's office for fraud, the department of consumer affairs and the California State License Board for unlicensed activity. He outright lied to my customer and stated he was licensed. Then, he called our company claiming he was this customer. The customer is proceeding with pressing charges. And for the record WE ARE SERVICING HIS POOL WEEKLY despite the fact he has commented on a review stating the customer is not mad and he is cleaning the pool. This clown cannot be trusted and we will be sure he is prosecuted for fraud.
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