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Unprofessional and Rude Service - Review by citysearch c | Aboca's Italian Grill

Aboca's Italian Grill

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Unprofessional and Rude Service 2/10/2012

We were inspired to try Aboca's because they were featured on a restuarant certificate website. We spent $50 buying an Aboca certificate and headed to the restaurant. That is where our 3-generation night out went South. We were told (without an explanation as to why) that they aren't accepting certificates from that website anymore. We asked to please speak to the owner as there must be a mistake. We were able to purchase this certificate only an hour before arrival at Aboca. We were now out $50 and have no way of getting the $ back. Aboca receives the $ from the restaurant website. As this was purchased in Good Faith, certainly the restaurant would honor it...was my thinking. I was wrong. The owner came from the back... and in a very rude and disregarding manner, got inches from my 75 year old father's face and said, ""We don't take those anymore, now get out of here!"" He then turned and walked away. My 5 year old daughter witnessed all of this. I can't believe this man is in the service industry. Shame on him for treating my family that way. It is fortunate for Abocas that they have loyal regulars as I don't see them getting any new customers with their rude reception and service. We will never be back. We will continue to go to Amore on Coit. It, too, is an Albanian-run BYOB Italian restaurant. The difference is they greet you with a smile and have enough integrity to honor a purhase that has already been made. more
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