If i could have 0 stars I would. I called the night before for a pick up because I had an appt that i had to be early for and was given a medication that I wasn't supposed to drive on. I set up the pick up earlier than needed figuring if they were a few minutes late it would be fine. I called 10 minutes after the pick they said my order wasn't put in til 8:35 that morning and I had to be picked up at 8:50. They said call back in 5-10 minutes. I gave them 5 more minutes called back and they said it would be at least 10 minutes. I told them that I had to get to where I was going by 9:30 and they said Oh well you will just be late. I hung up at that point and drove my self. They called me after I had already arrived and 2 minutes before my appointment confirming the pick up. 40 minutes late for an advance pick it is bs and the attitude of the people about you being late to appointments is very nonchalant. Basically they don't care about you or your appoint or why you need the cab. I will never use this cab company again and strongly advise everyone out there to not use it either.
more