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Editorial review from Citysearch - Review by citysearch c | It's Easy Inc

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Editorial review from Citysearch 11/29/2012

I realized my passport was expired on Sunday and was planning on driving into Canada on Tuesday. I tried googling around to see if they really, really need to see a current passport in Canada (they don't, but the US demands one for re-entry) and during that search I noticed an expediting service called Rushmypassport. I tried calling that site but they are only open M-F, 9 - 5, and are located in Florida. I couldn't see how I could FEDEX them my information on Monday and still have everything back by Tuesday at 8 in the morning. I was getting pretty upset. Then, somehow, I stumbled on the site for it's easy. Their message gives telephone numbers for specific people, so I tried calling the one for Leslie. I wasn't expecting much on a Sunday, but Leslie picked up her cell phone. She was amazing! She walked me through exactly what I needed to do (forms I needed to fill out, confirmations I needed to find, etc.) and made several calls on my behalf - all on Sunday! I was back and forth on the phone with her many times during the day. She arranged that I'd meet her expediter outside the passport agency with all my forms at 8:00AM. At 8:00, there he was. He checked my paperwork, and then all I had to do was go back up to their office at 2:30 to pick up my new passport. It all worked out perfectly and was totally worth the money! Thank you, Leslie and Gus!! more
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