I am shocked to see that this company is still the same as when I had initially met them many years ago here in Spokane. I am searching for a rental and decided to check Watson out and saw all the bad reviews. I WILL be writing to the bbb about them after this post. My experience with them was very similar to all of the reviews (mind you this was roughly 11yrs ago!). -Extremely RUDE agents, rude front desk but the actual agent showing an apartment was ""weird"" for a lack of better words. She (heavier set, dark hair, glasses) acted very ""shady"", making up certain fees/prices & supposed terms that changed every 30 seconds as we looked @ the rental. The rental itself was dirty, run-down, smelled, holes in walls, door handles falling off, electric outlets exposed, etc. when asked when those would be fixed it was a blatent ""never or no!"". Prices may have changed since then but at the time it was $30 per UN-married person over 18, husband and I married, we were asked ""do you have proof your married?"" ""yes?"" ""Its still $30 each!"", we left to look @ other rentals, she called & left message saying ""I made mistake, its $40 app fee for each of you!"". Another time I simply called them for information thinking I just happened to have met with one of theyre rude agents that particular time, again same as other reviews, I was asked the most personal, confronting, rude questions I have ever been asked and was given personal comments as well (dont remember what my question was but I was also told over the phone that I probably wont get rented to). Almost as if the company itself does NOT want phone calls, applicants or to rent to anyone? I am guessing the main reason must be something is wrong with the owner so employees want to make him or her lose the business? It is simply a Spokane company that we can just stay away from but I am highly upset about them being able to rent to anyone! I am a lifetime resident of Spokane and I dont appreciate it! So hopefully something will be done to have them shape up or ship out soon. Now off to the KHQ news website then bbb! :)
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