I have been going to Hair Essence for many, many years. Even when we moved down to Racine. I continue to drive up to the salon. Why? Simply put, the owner and stylists there are professional, personable and extremely up-to-date on the latest trends and fashions. Every business in a long relationship with a customer can encounter some blips in service. Carla and her staff bend over backward to work with customers when there is any misunderstanding. I have had other stylists (from other salons) compliment me on the cut or the coloring of my hair. These stylists at Hair Essence are constantly getting schooled on the new techniques and news in the salon world to keep them at the top of their skills. And you can't argue with the scalp massage thrown in for each and every shampoo! Wonderful!
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