Our car broke down. We needed to go to the grocery store for our weekly groceries so we decided to call a cab company. We called ahead to make sure it was feasible. The woman who answered said sure, just to call 15-30 minutes before we needed a ride. So, we walked to the grocery store to save money (45 minute walk from our house). We did our shopping and about 15 minutes before we wrapped up called Ron's Cab. The same woman answered and said the cab would be there in 15-30 minutes.\r
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We then waited. 45 minutes later no cab, so we called to check the status. No one answer. Finally after 15 minutes of trying to call the same woman answered. I asked her if the cab to the store we were at was still coming. She yelled to someone in the background and asked if they found a cab for us. She came back and said they were busy and couldn't find a cab to come to our area. I asked if there would still be one arranged and she yelled at me, said they were busy and hung up on me. \r
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I tried calling back because I was desparate. $300 worth of groceries and this was the only cab company who we coudl find that ran on the West side. They would not answer any of my calls. We had too many groceries to carry and at this point, it was warm outside and most of our cold/frozen items were bad.\r
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Absolutely the worst service ever! Rude people and terrible service! I want to get the word out to as many people.as possible not to use this service. Hopefully this will save others the headache we went through.
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