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Unpleasant experience - Review by citysearch c | Hawley's Bicycle World

Hawley's Bicycle World

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Unpleasant experience 9/26/2011

Took in my bike for a tune-up. Was told it would be done in 24 hours. A week later, I am raising hell. They were apologizing for ""misunderstandings,"" but nothing more than that. No discount, no sincere apology. I wouldn't set foot in there again if they owned the only shop in the world. Experienced rider, so I have seen some great shops and this one is definitely not among them. more
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