The worst service I have EVER experienced!!! I wouldn't recommend this place to anyone looking to purchase a bouquet or arrangement.
My daughter had purchased an arrangement for Mother's Day. She paid extra to have it delivered on or before Mother's Day. Well, I received the "arrangement" (if you want to call it that) the day AFTER Mother's Day. It came in a tall clear glass vase with a bunch of iris' and a bunch of greenery. I was glad to receive it but after looking at it, I thought to myself that this doesn't look like something my daughter would purchase. So I took a picture of it and forwarded it to her and she immediately called me and said NO, it was not what she ordered. The next day, I took the greenery back to this so called florist and encountered the rudist person alive. The card that came with the "flowers" said if not happy that they will make it right. Well, this jerk really did not want to give me the time of day! I explained the situation, showed him a picture that my daughter sent to me of the arrangement she purchased and asked if I could get what I was suppose to receive. He went on and said it was Mother's Day weekend and that only two stores in the Nashville area were open and how hectic it was and how he didn't have enough help and excuses, excuses, excuses. I told him that was not my problem...that my daughter paid extra to have the flowers delivered on or before Mother's Day. He took the flowers to the back along with the picture. He came back out to the salesfloor and said he was out of green roses and he could substitute for a different color. I said that was fine but he never said what color and he walked back into the backroom. I thought about that and got up and entered their backroom and it was like I walked into the forbidden city. He saw me and walked fast toward me and said "You're not suppose tobe back here!" in a real hateful tone. I asked him what color of roses he was going to put in the arrangement since what I received was hideous! He almost was to the point of pushing me out of the stockroom and I was only at the entrance.
I wouldn't recommend this place to my dog. Go shop at Kroger down the street. Better customer service and they are very pleasant!!
This place should be out of business. Such jerks and pour customer service!!
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