My wife, son and I ordered our food from a NOT so friendly waitress (Amanda) I ordered fish and chips, which was cold and gross, my wife ordered the terriaki steak (well done). She takes forever bringing us our food and brings my wife a prime rib dinner (which is quite a bit more than the terriaki steak) So she takes the prime rib back. We don't see her untill I am completely finshed with my meal and our son is finished with his. To top it off when she finally brings my wife her steak, it's cooked rare, not well done!. At this point we are pissed and just wanna leave. She gives us our bill with the prime rib on it. Are you kidding me? I talked to the manager about our experience, (Amber) she does NOTHING! She argued with us that my wife ordered the prime rib, WHICH SHE DIDN'T! As we were leaving my wife found a dollar on the ground and told our waitress about it but before she could even finish, the waitess (amanda) grabbed it from her hand and shoved it in her pocket and told her she drops money all the time and walks away. How tacky is that? My wife wanted to give it to the young hostess girl who was the only polite one in the place. Bottom line, they need to FIRE the managers and put people in there who know customer service and hire waitresses who know what the hell they are doing.
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