I am not one to right reviews, but this experience was so horrid that I think I owe it to fellow consumers to educate them on this awful establishment.
My first trip here I the service was mediocre, but I was enticed by the alluring deal of getting one free massage per a 74 dollar payment once a month. After reiterating the terms back to the owner to make sure I wasn't being duped, I signed up. The membership clearly states that in a medical emergency, membership can be cancelled. Well, a couple months later I had to have surgery unexpectedly. I furnished proof to management (a copy of my hospital record) and they demanded a call from my surgeon and further documentation. They kept asking for more proof until it became ridiculous. I cancelled the credit card that they were charging only to find out that they had stored my debit card number (without my authorization) and started charging that illegally. This establishment needs to be investigated. I couldn't believe the gall, the lack of human respect or consumer etiquette. Do youself a favor...pass them by. The massage isn't even worth it, my masseuse has scaly hands.
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