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I'M A REAL CUSTOMER, SO NO FIVE STARS HERE !!!!!!! - Review by citysearch c | Stephanie's Bridal & Formal

Stephanie's Bridal & Formal

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I'M A REAL CUSTOMER, SO NO FIVE STARS HERE !!!!!!! 6/25/2011

Well, I have read all of the reviews on many different sites regarding Stephanie's Bridal and I can tell you I laughed a lot. Its very clear that if your reading a good review an employee or family member must have written it. Its curious how all of the bad reviews all read the same. I wish I had read them before I walked in the store. My story is similar to most of the bad reviews written on other sites. From the minute I gave them my deposit I got nothing but a sweet ""go to hell "" from everyone in there. The first dress I ordered didn't fit. The second dress was $100.00 more but no one knew the price until the final payment was due, even after I asked several times for the price. They were going to dye my shoes and have them ready for my 1st fitting, but when I got there for the fitting guess what? They couldn't dye them and never thought to call me. I had to buy an over priced pair from them in order to continue my fitting. They didn't have my correct size in stock, but assured me they would order my size and call me the minute they came in so I could try them on. Lo and behold, I went in for my final fitting and the young girl said, "" We got your shoes but forgot to call you. Lets just hope they fit!."" As it turns out, the shoes were the least of my problems since now the dress still didn't fit. Even though the dress obviously didn't fit, the owner and her helper assured me that I ""looked beautiful."" I asked, ""Am I the only one that sees these big bulges in the dress?"" They replied, ""We see them but you look beautiful anyway!"" The owner assured me that they did nothing to cause the dress to bulge, so she could do nothing to help me. Knowing that this store had my money and had no interest in how I looked for my wedding, I took the dress and left the store. I took the dress to a seamstress who was able fix the bottom of the dress so that both sides were even and also was able to help some with the lining which was too tight due to Stephanie's taking in the dress. Thanks to the seamstress who helped me (Chun in Hatfield, across from the old Snyders Square, she rocks!!!) and NO thanks to Stephanie's, my wedding went perfectly and my dress ended up fitting pretty well, but i wouldn't let my worst enemy buy a rag to wash their car with from this place. If I could give them a negative number of stars I would. more
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