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Very Bad Bridal Experience - Review by citysearch c | Prado Collection

Prado Collection

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Very Bad Bridal Experience 5/2/2011

I made an appt at Prado's because they carried Maggie Sottero gowns and I really liked her stuff from what I could tell online. I waited 2 months after engagement for my mom, stepmom and sister to be able to coordinate and find a day we could all go. I made an appt and showed up 15 minutes early. At the very beginning all was okay - the women who help get the dress on were nice and friendly. \r \r I tried on several, but I'm a size 10 in a dress and so many of the dresses were too small but I generally could get the idea of what it would look like. Again, the girls in the dressing room were nice. \r \r My sister showed up and I asked for her to come back and help me put the gowns on - since I was topless - I didn't love being exposed to strangers. She came back and nothing was said to us. After about 4 or 5 that we tried on the man (I'm assuming the owner) came back and said through the curtain, ""Mam, if you won't let our staff stay attend to the dress, you can take your business elsewhere."" Um... Okay. I didn't know there was a rule about having them in there (apparently it was posted, but in my bridal delight, I did not notice it) and nothing had been said to us until then. It felt like strike 3 before strike one or two. I said in reply, ""Okay. You don't have to be so rude about it though."" He defended himself saying he wasn't rude... just the rules and walked off... \r \r That kind of killed the mood. I am seriously a rule follower and would never have done anything intentional against the rules. The rule even makes some sense - he needs to protect his investments. I get that - but no need to be really rude about it! \r \r I tried on a few more, but we left soon after. My family all said they wanted to call him a horse's patoot, but refrained since it was supposed to be a joyous occasion. \r \r We went to David's Bridal just down the road and found the perfect dress (for a LOT less! and stocked in my size!) within an hour. AND David's Bridal didn't care if my sister helped me in the dresses. I have a feeling that if I HAD bought something from Prado's, if anything went wrong he wouldn't have been nice to work with. \r \r He lost this customer and I hope by leaving this review it causes someone else to pause. I was a very happy bride walking in (very intent on buying something) and a very confused, disillusioned bride walking out. The girls were very nice. I don't know how they work for him. more
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