I saw good reviews on this salon so I decided to give it a try. My stylist's name was ""Claw"". yeah... that should have been my first clue. I could barely communicate with him as his english was VERY bad and he didn't understand much. My hair washing session was awful. Just fast and no scalp massage or anything. I could have done a better job myself. He didn't do anything I asked him to do on my haircut. I told him I needed his opinion on what would flatter my type of face around my face. He had no idea what I was talking about. I got the blank stare look. Ok then.... Basically I got an expensive wash and blow dry. I asked him to NOT flat iron my hair but he did it anyway. He had frizzed my hair out when he attempted to blow dry it. He used NO product in it and then fried it with the flat iron! I should have run OUT of that place. I paid my bill but left NO tip. The girl at the front desk asked me if anything was wrong and I told her everything. She said she could get someone else to fix it if I came back next week. She was helpful and very nice and I felt bad for her. But I wanted nothing to do with the place after that experience. As I was ""having my hair done"", I noticed one other stylist doing someone's hair and she spent over 10 min. trying to fix her flat iron with a screw driver!! She finally went and borrowed someone elses and then dropped it on the floor with a LOUD BANG. She probably broke that one! I immediately drove over to Aveda Landis and they worked me in and I had my hair redone and got a nice cut. LUCKILY, Claw didn't over cut. He really didn't do much of anything - just made a few texturing cuts into the top half.
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