I never write reviews but I felt that it is appropriate to warn people about Legacy Travel in Plano, TX. I planned my wedding and honeymoon through Marty Boehlke. When we first met with Marty he swayed us to stay at a beautiful resort (which it was). Our rate was going to be gauged on how many people booked with us at this resort. We had 20 friends and family attend the trip. No need to get travel insurance according to Marty as he was going to negotiate that at the end. When the final bill came, we were given a discount of $9/person/night. With Marty promising to get us the best rate we found that our rate (with the discount) was higher than the other rates given to our guests. We all had the same type of room. He confused my fianc? at the time with his dad who was a Sr. and changed our travel dates without our knowledge. We discovered this a week before we were leaving. This could be an honest mistake if we hadn't already told him three or four times there was a Jr. and Sr. He had made the mistake before confusing my fianc? and his dad. Marty also continued to think my brother-in-law was the groom and booked his travel on the wrong dates as well. My brother-in-law had to argue with him to convince him he wasn?t the groom. I was told later by my friends and family that Marty was rude and seemed inconvenienced when they tried to book their trips. Almost everyone had this issue. He called me the day before we were to leave to tell us of the dress codes for the restaurants which made our packing difficult and frustrating. When we got there, we found he misinformed us and it was unnecessary to pack half of what we did. There were also other issues involving the coordinating of our wedding that caused the wedding coordinator to book the ceremony at the wrong resort. This was later fixed by me. Don't get me wrong, the resort was a great recommendation, but the process it took to actually get there was a NIGHTMARE! All-in-all Marty Boelhke with Legacy Travel is unprofessional, ill-prepared and inept. They seem to do the bare minimum with intensions of never seeing you again. Save your money and time and choose another travel agent.
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