I would give Emerge a much better review based on decor and cleanliness as well as customer service, but what inevitably brought it down was my stylist. I saw Tomas Anthony for a woman's cut a few months ago. I've waited this long to write a review because I was hoping the initial awkward, unflattering haircut he gave me would eventually grow out to be fabulous and manageable...it hasn't at all. Plain and simple, it's horrible.
How can I express how much my haircut has affected my confidence? It has depleted it. It is not at all what I asked for. I have tried so many different techniques when styling to make it work and it just looks ridiculous.
Tom Anthony basically gave me a layer of bangs around the entire top of my head. It looks like I have two different haircuts. Even my friends have asked me what the hell is going on with my hair. I went to another hairstylist last month to see if he could work any magic and I was told I would have to wait another six months before this awkward foolish looking layer would grow out enough. SIX MONTHS! I'm distressed to say the least.
On top of the disaster sitting on my head, this guy struck me as totally unprofessional. When I expressed to him that maybe he was making the top too thick and too short he didn't listen. He said that he was the expert. When he was finished and I expressed I wasn't completely satisfied with the cut, he offered no apologies and didn't handle the situation with any tact. He made no effort to hide the fact that he was offended.
He kept talking about his previous jobs negatively and said some borderline vulgar things. I can appreciate a stylist building a rapport with their client, but honestly TMI! Too much information.
I wish I never went to this stylist. I would however recommend Emerge to others because the Spa and Salon were actually quite nice. Just do yourself a favor and steer clear of Tom.
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